HyperX Cloud II Wireless Review – Perfectly Average

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The HyperX Cloud II Wireless is perfectly average. It sports an average price tag, average listening experience, arguably below-average mic, and even average build quality and comfort. Everything about this can be described as “fine”, but is that enough to make it actually worth buying? Let’s take a look…

The Cloud II Wireless isn’t exactly new, it came out around a year ago, although HyperX are currently pushing a wave of reviews (and offering to pay reviewers ‘to speed up publication’, something I’m planning on talking about in a video soon) so since I’ve got one, let’s take a look at it. Upon first inspection, it feels like a relatively premium bit of kit. You have metal – I assume aluminium as it appears to be non-magnetic – for the connection between the earcups and headband, and on the outer face of the earcups. You’ve got relatively nice quality plastics elsewhere, and faux leather on the headband and ear cups. I actually have an original Cloud headset and I can attest that while the ear cups should hold up well, the headband will crumble in good time. Luckily the overall build quality feels solid enough that I can’t imagine these braking of their own volition, so they should last until then.

Of course, the big thing is the audio quality, which is the most average part really. It’s fine, but it’s not amazing. You get a relatively clear sound, a touch bass heavy but far from the worst I’ve heard, but it feels a little flat. It’s like a flat 2D image rather than a more 3D, immersive sound you get in even Corsair’s HS80 headset. It just feels like it lacks a bit of depth to me. With that said, the individual tones do come across fairly well with only the high notes occasionally coming across as a touch sharp and uncomfortable to listen to at times. Whether it’s music or movies, the listening experience felt just a little uninvolved, a little disconnected. You won’t be hearing every little detail in a track, nor getting immersed in the sounds, but you won’t be put off from listening through them – they are a tool to produce sound. Like I said, there isn’t much actively wrong with them, but there isn’t much that’d be considered impressive.

For gaming it works pretty well, as you’d expect you get the usual left/right balance, it’s certainly clear enough to hear those all-important enemy footsteps or shots in the distance, and you do have a very basic 7.1 virtual surround sound option if you do want to use it although personally I felt that degraded both the listening and gaming experience so I’d leave that one off.

Comfort wise, that wasn’t great for me. Comfort is a fully subjective experience though so I can’t say you won’t like these, but for me they are strangely light meaning fast head movement will dislodge them, and yet the bottom edge of the ear cups were pinching my head pretty tightly. The outer edge of my ears rub on the inside of the ear cup which can be irritating. The headband, while foam padded, felt pretty firm on my head, and after an hour of listening I had to stop as it was getting verging on painful especially on the bone in front of my ear. Like I said your mileage will vary here – although one thing that is unlikely to change is the breathability or lack-thereof. The faux leather seals well, meaning it gets pretty toasty and sweaty in there which can also add to the discomfort.

If you do find it comfortable, you can be happy knowing you’ve got around 30 hours of battery life available. At least, you’ve got 30 hours of listening at 50% volume, but if like me you prefer things a bit louder, you are using the mic and forget to switch them off as the auto-power off seems to be set to “Never” by default, you may get more like 20 hours. Still, that’s plenty for most people, and you can use the USB C port on the bottom to charge them while in use (although the included cable is only 50cm long…). Sadly they don’t support wired usage at all, it only works with their 2.4GHz dongle which means only PC, Switch, PS4 and PS5 are directly supported. Happily the connection is one of the most stable I’ve used, and let me go further through my house than any other wireless headset I’ve used before.

One other key aspect of a gaming headset is its microphone, and, well… It’s ok, I guess. It’s clear enough that you can generally make out what I’m saying, but this is far, far from clear or crisp. It’s not what I’d call “streaming ready”, gives you a permanent stuffy nose sound and honestly sounds like a tin can on a string. It’ll get you by for sure, but much like everything here it’s definitely “average”. At least it has a red LED on the boom arm to show you when the mic is muted, have a look.

While I’m here I want to mention their NGENUITY software. Again, it’s pretty average, offering four total settings for the headset, I guess six if you include muting the audio and microphone, although both of those and their respective volume controls are actually just Windows controls piped in. The only “unique” settings are live mic monitoring and the very basic 7.1 surround sound option. You can set ‘profiles’ which can even activate with certain programs and games, but with how few options there are I’m not exactly sure what it is you’d be controlling.

When it comes to pricing, it’s currently listed for £110 on Amazon, but that seems to have only happened today as all pricing history shows it listed for it’s full £150 RRP. For £110 it’s not the worst deal, but at £150 I can’t say I’d recommend it. Corsair’s HS80 is listed for £140 and is arguably a much better headset, with better comfort for me, much better mic and a slightly better listening experience too. There are plenty of other options on the market too which at that price I’d rather get instead of this. If the new £110 price is here to stay, that does change things slightly, although I still can’t say I’m the biggest fan of this personally so it’s not one I’d pick up myself.

Like I said, everything about the Cloud II Wireless is average, and if that works for you then great! Enjoy! But if you are looking for something just a little better, especially at MSRP you wouldn’t have to spend much (if at all) more to get something that’s better in almost every aspect. If you’ve already bought a pair and are here to justify your decision, you can rest easy knowing they are “good enough”, but if you are still on the fence I’d personally keep shopping.

  • TechteamGB Score
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